Last Updated: July 2026
1. Introduction
Shadows Of Creativity ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect data when you visit our website (shadowsofcreativity.com), engage with our services, or communicate with our team. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
2.1. Personal Identification Information: Name, email address, phone number, company name, job title, and business address provided through our contact forms, inquiry submissions, or direct communications.
2.2. Business Information: Project requirements, budget parameters, marketing objectives, and brand assets shared during the course of a service engagement.
2.3. Technical Data: IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and pages visited, collected automatically through server logs and analytics tools.
2.4. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior patterns. Cookies do not contain personally identifiable information unless voluntarily provided.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1. To respond to your inquiries, provide quotations, and deliver requested services.
3.2. To communicate project updates, proposals, invoices, and service-related notifications.
3.3. To analyze website usage data and optimize our digital presence, content, and user experience.
3.4. To send periodic marketing communications about our services, industry insights, and company updates, only with your explicit consent.
3.5. To comply with legal obligations, resolve disputes, and enforce our contractual agreements.
4. Information Sharing and Disclosure
4.1. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
4.2. We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, cloud hosting providers, analytics platforms, and project management tools, under strict confidentiality obligations.
4.3. We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Shadows Of Creativity, our clients, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure server environments, access controls, and regular security audits. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related data is retained for a minimum of five (5) years following the conclusion of the engagement for compliance and reference purposes.
7. Your Rights
Under applicable data protection regulations, you have the right to:
7.1. Access the personal data we hold about you.
7.2. Correct any inaccurate or incomplete personal data.
7.3. Request deletion of your personal data, subject to legal retention requirements.
7.4. Opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7.5. Restrict processing of your personal data in certain circumstances.
8. Cookies Policy
8.1. Essential Cookies: Required for basic website functionality, including session management and security features.
8.2. Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. We use tools such as Google Analytics for this purpose.
8.3. Marketing Cookies: Used to deliver relevant advertisements and track campaign performance across platforms. These are only activated with your consent.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries outside the United Arab Emirates where our trusted service providers operate. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Shadows Of Creativity
Dubai, United Arab Emirates
Email: info@shadowsofcreativity.com
Phone: +971 56 218 6620